Refund policy
At BeetProof, we want you to have enough time to use the product consistently and decide whether it deserves a place in your routine.
Every eligible BeetProof purchase is covered by our 90-Day Satisfaction Guarantee.
If you are not satisfied with your purchase for any reason, contact us within 90 days of delivery and we will help arrange a refund.
You may use the product during the guarantee period. Your product does not need to be unopened or unused to qualify. Open bottles are included.
To request a refund, email:
Please include:
- Your order number
- The name used when placing the order
- The email address associated with the order
We do not currently require customers to return products unless specifically instructed by our support team.
Please do not mail products to our business address or any other address unless our support team specifically instructs you to do so.
Approved refunds will be issued to the original payment method used for the purchase.
90-Day Satisfaction Guarantee
Our 90-Day Satisfaction Guarantee begins on the date your order is delivered.
To request a refund under the guarantee, contact us within 90 days of delivery at:
You are welcome to open and use the product during this period. An opened bottle does not automatically disqualify your purchase from the guarantee.
Once your request has been reviewed and approved, your refund will be issued to your original payment method.
Damaged, Defective, Missing, or Incorrect Orders
Please inspect your order when it arrives.
If your order is damaged, defective, missing an item, or you receive the wrong product, contact us as soon as possible at:
Please include:
- Your order number
- A brief description of the issue
- Photographs of the product, packaging, or damage when applicable
Depending on the circumstances, we may provide a replacement or refund.
You do not need to send a damaged, defective, or incorrect product back unless our support team specifically asks you to do so.
Order Changes and Cancellations
We begin processing orders shortly after they are placed.
If you need to change or cancel an order, contact us as soon as possible at:
We will do our best to accommodate your request, but we cannot guarantee that an order can be changed or canceled once fulfillment has begun.
If your order has already been processed or shipped, the terms of this Return and Refund Policy will apply.
Returns
We do not currently maintain a consumer return facility and generally do not require products to be physically returned in order to request a refund under our 90-Day Satisfaction Guarantee.
Please do not send products to Kanova LLC's business address unless our support team has specifically instructed you to do so.
If a physical return is required in a particular situation, our support team will provide you with the appropriate instructions.
Exchanges
We do not currently offer traditional product exchanges.
If you receive a damaged, defective, missing, or incorrect product, contact us at:
We will review the situation and determine the appropriate solution, which may include a replacement or refund.
Refund Processing
Once a refund has been approved, it will be issued to the original payment method used for the purchase.
Please allow up to 10 business days for your bank, credit card provider, or payment processor to process and post the refund to your account.
Processing times are controlled by your financial institution and may vary.
If more than 15 business days have passed since we confirmed your refund and you have not received it, please contact us at:
International Customers
International customers may have additional cancellation, return, refund, or consumer-protection rights under the laws applicable in their country or region.
Nothing in this policy is intended to limit any consumer rights that cannot legally be excluded or restricted.
If you have questions regarding an international order, please contact us at:
Contact Us
For questions about returns, refunds, damaged orders, cancellations, or your BeetProof purchase, please contact:
BeetProof
Kanova LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: contact@verifiedbeet.com
Website: verifiedbeet.com